Privacy Policy

Tumo is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders and to personalise your shopping experience with us, that's all. Tumo uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Tumo only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our website, or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address" and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security
Tumo strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures to keep personal information secure from misuse, loss or unauthorised use or disclosure. Tumo utilises secure server software (SSL) that is the industry standard and is among the best software available for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, address and email address, so that it cannot be read as the information travels over the Internet. However, whilst Tumo maintains high standards in protecting your security, no transmission over the Internet or storage of information on servers connected to the Internet can be guaranteed to be absolutely secure.

For further information
You have a right to access personal information we hold about you. Please contact us to ask for access to your information or if you have a complaint concerning your information privacy, or if you would like more information about our approach to privacy.