Delivery Information

Free Shipping 
All orders over $300 receive FREE Express Shipping Australia-wide from our Sydney warehouse, simply select 'Free Express Shipping' at checkout.

Standard Shipping 
Standard shipping is available for a flat rate of $9 for tracked courier delivery anywhere in Australia. Our products are delivered Australia wide from our Sydney warehouse using Australia Post eParcel. When we receive your payment, we will process and despatch your order within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Express Shipping 
Express Shipping is available for a $15 flat rate per order. Express Deliveries will usually arrive within 2-3 business days of your order being confirmed. Please note: Some areas of Western Australia, Northern Territory and Tasmania may take 2-3 days longer depending on your exact location. Please refer to Australia Post's Express Network for more detailed information on estimated delivery times.

Warehouse Pick Up 
Unfortunately our warehouse locations are not open to the public for local pick up of orders.

International Orders 
Tumo ships goods Australia wide, however at this time we do NOT accept international orders through our website.

Tracking of your Delivery 
eParcel is an online traceable service from Australia Post. When we process and send your order, you will receive automated email notification via Australia Post eParcel notifications with updates and tracking details.